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Order not received but show delivered.

Dear Sir/Mam, I have ordered girl dress on paytm on 8 August 2018 , It shows the delivery 25 August 2018 expected, I waited but no call or mail received than it shows 29 August 2018 delivered.

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Order not received but show delivered.

Dear Sir/Mam,
I have ordered girl dress on paytm on 8 August 2018 ,
It shows the delivery 25 August 2018 expected,
I waited but no call or mail received than it shows 29 August 2018 delivered.
I have not received the parcel and there is no clue about delivery nearby my delivery address.
Pkease look into this as soon as possible and inform me about order.
I have paid online through netbanking.

Comments

  • swsindoreswsindore User+, User+ Posts: 3
    I have also the same issue, they said pls confirm with ur family members & neighbours. But when i talked to the courier company they said soft order number of your parcel is generated but parcel not handover by the seller. I think Paytm & seller both r cheated the customers. My order No is 5762133667 order date 8 Aug 2018 Girl Dress
  • Why paytm is degrading it's quality day by day? I am having the worst experience from a month and still my problem is not getting solved! Please guys, never trust this brand again. They have very bad customer service!rs
  • syed_omarsyed_omar Contributor Posts: 9,616
    Hi,
    Please check if any other person at your address (such as a family member, neighbour or the security guard) could have taken delivery of your order on your behalf
    In addition, please check if the contact information and the delivery address for the order is mentioned correctly

  • I didn't mentioned door no. When I'm ordering I didn't update my delivery address but address is correct but phone. No is previous no it's not working present
  • 😡😡😡😡😡
  • vishnukanth123vishnukanth123 User+, User+ Posts: 2
    Dear Sir/Mam,
    I have ordered no.5761116058

    I waited but no call or mail received than it shows delivered.
    I have not received the parcel and there is no clue about delivery nearby my delivery address.
    Pkease look into this as soon as possible and inform me about order.
    I have paid online through netbanking.
  • syed_omarsyed_omar Contributor Posts: 9,616
    Hi
    You can reach out to 24*7 help support in paytm app/web and can raise your concern.
  • Bloody paytm customer care
    I didn't receive any product from paytm how it's show delivered to me payment as done with online money as cuted
    Bloody buggers
  • eswar965436eswar965436 User+ Posts: 19
    edited September 2018
    Actually this fault not a part of paytm
    Totally this fault belongs to third party( courier partners) kindly coordinate with courier partners based on tracking id
  • 75349065507534906550 User+, User+ Posts: 6
    edited September 2018
    Dear sir
    Order deliverd but not recived
  • 75349065507534906550 User+, User+ Posts: 6
    Dear sir
    Coriear boy se Mene bola parcel ki seal open hai mera order cancelle kar do. To Coriear boy ne mera order delivered kar ke Aapne sath le gaya. Or mere se bola tumahra order Mene cancelle kar diya hai. Or chala gaya .
  • syed_omarsyed_omar Contributor Posts: 9,616
    Hi Brother,
    * Please check if any other person at your address (such as a family member, neighbour or the security guard) could have taken delivery of your order on your behalf
    * In addition, please check if the contact information and the delivery address for the order is mentioned correctly
  • avinashkoshtiavinashkoshti User+ Posts: 6
    Tell all of your friends and family members not to buy anything from paytm.
  • sabyasachiksabyasachik User+ Posts: 1
    Same problem.
    Courier partner email with signature but this signature not me.
    Cheats paytm or delivery courier
  • souvik7699souvik7699 User+ Posts: 1
    Dear Sir/Mam,
    I have ordered otg cable paytm mall on 27 September 2018 ,
    It shows the delivery 5 August 2018 expected,
    I waited but no call or mail received than it shows 29 2018 delivered.
    I have not received the parcel and there is no clue about delivery nearby my delivery address.
    Please look into this as soon as possible and inform me about order.
    I have paid online through paytm wallet.
  • prad123prad123 User+, Contributor Posts: 1
    Order not received but it shows has been delivered??
  • mumtaz_latifmumtaz_latif Contributor Posts: 6,409
    Hi there,
    Please check if any other person at your address (such as a family member, neighbour or the security guard) could have taken delivery of your order on your behalf and you can reach out to 24*7 help support in paytm app/web and can raise your concern.
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