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No proper customer care system

When i ordered an item and later it got cancelled. So i tried to call the customer care. But there is no human being to respond.

Examples: Monday, today, last week, Mar 26, 3/26/04
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No proper customer care system

naknak User+, Contributor Posts: 1
When i ordered an item and later it got cancelled. So i tried to call the customer care. But there is no human being to respond. Only machine is there, it is so irritating and time consuming. Please provide a better option for that

Comments

  • uma7212uma7212 User+, Contributor Posts: 1
    I tried many times to contact cc no. So far I have never been contacted.
  • munavallisahana74munavallisahana74 User+, Contributor Posts: 5
    Same issues here.
  • Rajesh_1956Rajesh_1956 User+, Contributor Posts: 5
    Exactly true experience, no reponce
  • RavijiRaviji User+ Posts: 10
    Please sir give mi a refunds.
  • SujeetjamSujeetjam User+ Posts: 3
    I think paytm will no more stable in market as it has no more cc responses and has many bugs as I was a full kyc user but my payment bank has blocked
  • akhil1714akhil1714 User+, Contributor Posts: 3
    No proper customer care support cannot able to talk with paytm ageny pathetic service
  • ajjucmeajjucme User+, Contributor Posts: 3
    No way to contact help line. Can not talk your problems to help. You are at mercy of god
  • vimalvimalvimalvimal User+ Posts: 8
    Same issue
  • smiletechsmiletech User+, Contributor Posts: 1
    Yes...there should be a human option if the IVR can't understand or solve our issue!!
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