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Closure of my FASTAG

I complaint for fastag closure about 1 week ago but still my Fastag was not close.

Examples: Monday, today, last week, Mar 26, 3/26/04
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Closure of my FASTAG

aashilaashil User+, Contributor Posts: 2
I complaint for fastag closure about 1 week ago but still my Fastag was not close. I called and e mail to customer care many times but still there is no response. I also confirm customer care to my vehicle registration number. Thursday again i called customer representative and he said that 24 to 48 hrs you have revart our side. But still there is no revart from customer care side.
Today i called again and he said me that your complaint is under process and your tag was closed as soon as possible.
I would like to know that why my tag was not closed???

Pls help me what can i do

Pls do needful.
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