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Today was my product delivery date and I received a message from Paytm Mall but delivery boy not called me, when i try to track order, it shows (over courier partner unable to locate the address) whereas i already received many products from Paytm Mall.
While trying to complete kyc.. am getting try again later error everytime.. Without kyc approved.. I can't transfer money to others or my bank account Why it is required to compete Kyc? Is it govt policy.?
I ordered 2 projectors , but instead I received 2 memory cards on 2nd july'18 . This seller is a cheat who instead of packing projectors has packed mermory cards cash on delivery was collected and now I am waiting for the worng products to be picked up and money to be refunded.
There is no response to the queries of customer from this app also and the customer care calls also after waiting 15 mins in call no is responding to the call. And more over the person handling the case might have died no response at all . My money has been deducted and they are playing with customer.